A volume in Contemporary Human Resource Management:Issues, Challenges, and OpportunitiesSeries Editor Ronald R. Sims, College of William and MaryThis book offers a first-hand look at the importance of human resource management (HRM)processes to not just one public agency but a large group of public administration entities that relyon a public HRM agency (the Personnel Board of Jefferson County) for its HRM processes. Morespecifically, the book describes a more than three-year effort undertaken by the author as afederally-appointed court receiver to reform (or what some have referred to as "transform") apublic HRM agency from a model of inefficiency to one now considered "best in the business".The book provides the details of the reform or transformation effort in addition to offering suggestions on how to bring aboutsimilar civil services and HRM reform in particular and government agencies in general. The book is intended to fill a gap in the currentliterature while serving as a key work that highlights the importance of bringing about change in a public HRM entity. Timely andtopical, the book will be of great interest both to public administration personnel in general, and others in the fields of HRM and publicsector management, and to management practitioners and others keen to inform their ability to bring about successful change.
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