Blindsided. A Manager's Guide to Crisis Leadership, 2nd Edition

A crisis strikes out of the blue, at the time and place least expected. In a word, you're blindsided. According to Bruce Blythe, managing a crisis is an ultimate test of leadership, requiring leaders who inspire loyalty and trust as they rise to the occasion to meet the needs of people. In his new expanded edition of Blindsided, Blythe shows you what it takes to be an effective and humane strategic crisis leader, a "crisis whisperer." Blythe has divided Blindsided into two operational sections - giving you two books in one. Much of his emphasis is on the often-neglected human side of crisis management. He goes beyond protecting tangible assets to instilling principled concern for human well-being into every decision. Part 1. Crisis Response: - Using the technique of focused imagery, Blythe places you in a dramatic and realistic scenario. You're now an unprepared manager blindsided by the reality of an active shooter loose in your building. Some workers may already be injured or dead. - What's your next move? How do you make sure everybody is safe? How do you set up teams, command centers, crisis containment, and effective communication? How do you protect your corporate reputation throughout this life-changing event? Can you rebuild the spirit, cohesion, and productivity of employees in the post-crisis "new normal"? - At the start of the book - before you lived the sudden crisis in this simulation, a crisis response plan may have been "someday&...